Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 526 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) rolling your eyes (d) looking at everyone
6. 6.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) thanking the asker
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) rolling your eyes (d) arguing angrily
10. 10.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) arguing angrily (d) admitting you don’t know
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
12. 12.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
19. 19.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
20. 20.Which of these is a good Q&A habit? (a) repeating the question (b) arguing angrily (c) making up an answer (d) rolling your eyes
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) answering only friends
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
28. 28.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) interrupting the asker (d) keeping answers short
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) arguing angrily (d) a ten-minute answer
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) making up an answer (d) interrupting the asker
38. 38.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) admitting you don’t know
40. 40.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) thanking the asker (d) interrupting the asker

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