Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 530 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
3. 3.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) arguing angrily (d) interrupting the asker
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) staying calm
9. 9.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) arguing angrily (d) making up an answer
10. 10.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
12. 12.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) admitting you don’t know
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
17. 17.Which of these is a poor Q&A habit? (a) rolling your eyes (b) staying calm (c) admitting you don’t know (d) keeping answers short
18. 18.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
19. 19.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) answering only friends
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) a ten-minute answer (d) rolling your eyes
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) rolling your eyes (d) looking at everyone
25. 25.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) interrupting the asker
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
32. 32.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
33. 33.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
34. 34.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
35. 35.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) making up an answer (d) thanking the asker
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) a ten-minute answer (d) staying calm
38. 38.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) a ten-minute answer (d) thanking the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question

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