Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 531 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
3. 3.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
4. 4.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) admitting you don’t know (d) staying calm
5. 5.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
15. 15.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) keeping answers short
17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) staying calm (d) interrupting the asker
19. 19.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) arguing angrily (d) staying calm
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
25. 25.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) answering only friends
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) rolling your eyes (d) interrupting the asker
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
34. 34.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) a ten-minute answer (d) arguing angrily
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) making up an answer (d) staying calm
37. 37.Which of these is a poor Q&A habit? (a) interrupting the asker (b) thanking the asker (c) keeping answers short (d) looking at everyone
38. 38.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) staying calm (d) admitting you don’t know
39. 39.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) rolling your eyes

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