Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 532 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
3. 3.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
5. 5.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) rolling your eyes (d) thanking the asker
10. 10.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
11. 11.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
15. 15.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) arguing angrily (d) repeating the question
16. 16.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) thanking the asker
23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
25. 25.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) answering only friends (d) interrupting the asker
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) thanking the asker (d) repeating the question
29. 29.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) making up an answer (d) thanking the asker
30. 30.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) repeating the question (d) a ten-minute answer
31. 31.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) rolling your eyes (d) making up an answer
38. 38.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) repeating the question (d) rolling your eyes
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit

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