Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 533 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
6. 6.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
9. 9.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) a ten-minute answer (d) rolling your eyes
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) staying calm (d) looking at everyone
15. 15.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) looking at everyone (d) arguing angrily
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
19. 19.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) admitting you don’t know
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) interrupting the asker (d) making up an answer
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) arguing angrily (d) a ten-minute answer
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
27. 27.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
28. 28.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) making up an answer
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) admitting you don’t know (d) looking at everyone
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) looking at everyone
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply

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