Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 534 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
2. 2.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
6. 6.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) thanking the asker (d) keeping answers short
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) rolling your eyes
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) answering only friends (d) staying calm
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
12. 12.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) interrupting the asker (d) repeating the question
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) rolling your eyes (d) making up an answer
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) rolling your eyes (d) thanking the asker
30. 30.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
36. 36.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) making up an answer (d) answering only friends
37. 37.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
38. 38.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) arguing angrily (d) keeping answers short
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) repeating the question (d) looking at everyone
40. 40.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) keeping answers short (d) making up an answer

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