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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 535 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  2. 2.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
  3. 3.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  4. 4.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) answering only friends (d) arguing angrily
  5. 5.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  7. 7.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  8. 8.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
  9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
  10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  11. 11.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) looking at everyone (d) repeating the question
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
  15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  17. 17.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  20. 20.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) staying calm (d) interrupting the asker
  21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) repeating the question
  22. 22.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
  23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  24. 24.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  27. 27.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) looking at everyone (d) admitting you don’t know
  28. 28.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) making up an answer (d) rolling your eyes
  29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) a ten-minute answer
  31. 31.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  34. 34.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) repeating the question (d) looking at everyone
  35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  37. 37.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply

Answer key

  1. True
  2. take them one by one
  3. a good Q&A habit
  4. admitting you don’t know
  5. a poor Q&A habit
  6. answer briefly
  7. False
  8. say you will find out
  9. politely ask again
  10. False
  11. making up an answer
  12. an impolite reply
  13. a good Q&A habit
  14. “Does that help?”
  15. listen to the question
  16. a polite reply
  17. a poor Q&A habit
  18. a good Q&A habit
  19. a polite reply
  20. staying calm
  21. repeating the question
  22. interrupting the asker
  23. listen to the question
  24. True
  25. a polite reply
  26. a poor Q&A habit
  27. answering only friends
  28. repeating the question
  29. listen to the question
  30. looking at everyone
  31. a poor Q&A habit
  32. a poor Q&A habit
  33. an impolite reply
  34. a ten-minute answer
  35. listen to the question
  36. an impolite reply
  37. True
  38. False
  39. False
  40. an impolite reply

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