Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 536 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) staying calm (d) looking at everyone
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
9. 9.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
11. 11.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) looking at everyone
13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) keeping answers short
14. 14.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) repeating the question (d) keeping answers short
16. 16.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) staying calm (d) repeating the question
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
19. 19.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) admitting you don’t know
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) repeating the question (d) interrupting the asker
21. 21.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
24. 24.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) rolling your eyes (d) staying calm
27. 27.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
32. 32.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) keeping answers short (d) looking at everyone
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
36. 36.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True

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