Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 539 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) arguing angrily (d) a ten-minute answer
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) making up an answer (d) repeating the question
4. 4.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
5. 5.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) staying calm
6. 6.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) keeping answers short (d) thanking the asker
12. 12.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) repeating the question
14. 14.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
16. 16.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) interrupting the asker (d) rolling your eyes
17. 17.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) a ten-minute answer (d) arguing angrily
24. 24.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) thanking the asker (d) arguing angrily
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) repeating the question (d) looking at everyone
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
28. 28.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) looking at everyone (d) staying calm
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
31. 31.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
32. 32.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
33. 33.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
35. 35.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) arguing angrily (d) making up an answer
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
38. 38.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
39. 39.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
40. 40.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) thanking the asker

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