Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 54 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) arguing angrily
3. 3.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
4. 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) thanking the asker
6. 6.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) staying calm (d) thanking the asker
10. 10.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
13. 13.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
14. 14.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
17. 17.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) making up an answer (d) staying calm
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) a ten-minute answer
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
22. 22.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) keeping answers short
23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) arguing angrily (d) interrupting the asker
26. 26.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) repeating the question (d) making up an answer
27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
32. 32.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
33. 33.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
34. 34.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) interrupting the asker (d) a ten-minute answer
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) making up an answer (d) staying calm
36. 36.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) rolling your eyes (d) looking at everyone
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) answering only friends (d) arguing angrily
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
39. 39.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
40. 40.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True

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