Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 55 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
2. 2.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) rolling your eyes (d) thanking the asker
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
7. 7.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) interrupting the asker
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) interrupting the asker (d) repeating the question
9. 9.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) admitting you don’t know (d) looking at everyone
10. 10.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) answering only friends (d) looking at everyone
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) thanking the asker (d) interrupting the asker
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
18. 18.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) answering only friends (d) keeping answers short
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) staying calm
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
30. 30.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) arguing angrily (d) rolling your eyes
31. 31.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
32. 32.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) answering only friends (d) interrupting the asker
34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
40. 40.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers

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