Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 544 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
3. 3.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) a ten-minute answer (d) looking at everyone
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
7. 7.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) repeating the question (d) admitting you don’t know
9. 9.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
10. 10.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
11. 11.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) arguing angrily (d) rolling your eyes
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
13. 13.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) keeping answers short
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) keeping answers short (d) staying calm
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) thanking the asker (d) repeating the question
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) a ten-minute answer (d) looking at everyone
21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) making up an answer (d) admitting you don’t know
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) a ten-minute answer
28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) admitting you don’t know
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) looking at everyone (d) thanking the asker
32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
33. 33.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
34. 34.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) interrupting the asker (d) arguing angrily
35. 35.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) answering only friends (d) arguing angrily
37. 37.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
40. 40.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) staying calm

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