Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 56 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
2. 2.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) keeping answers short
3. 3.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) interrupting the asker
4. 4.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) arguing angrily (d) keeping answers short
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) a ten-minute answer
7. 7.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) looking at everyone (d) repeating the question
8. 8.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) repeating the question (d) looking at everyone
9. 9.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) arguing angrily
11. 11.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) making up an answer (d) keeping answers short
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
17. 17.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
23. 23.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) repeating the question
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
29. 29.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) admitting you don’t know (d) answering only friends
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
33. 33.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) looking at everyone (d) answering only friends
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) looking at everyone (d) answering only friends
36. 36.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
39. 39.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) staying calm (d) a ten-minute answer
40. 40.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) arguing angrily (d) making up an answer

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