Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 551 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
4. 4.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
6. 6.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
8. 8.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) a ten-minute answer (d) thanking the asker
9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
18. 18.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) rolling your eyes (d) arguing angrily
19. 19.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
20. 20.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
21. 21.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
24. 24.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) making up an answer (d) admitting you don’t know
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
32. 32.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) arguing angrily
33. 33.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) answering only friends
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
35. 35.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) arguing angrily
38. 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) arguing angrily (d) making up an answer
39. 39.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) rolling your eyes (d) arguing angrily

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