Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 553 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
4. 4.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) thanking the asker (d) repeating the question
5. 5.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) making up an answer
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) interrupting the asker
7. 7.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) keeping answers short (d) arguing angrily
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) making up an answer (d) interrupting the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
11. 11.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
12. 12.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
13. 13.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
14. 14.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) arguing angrily
16. 16.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) repeating the question
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
18. 18.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
19. 19.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
21. 21.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
25. 25.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) thanking the asker (d) looking at everyone
31. 31.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) answering only friends (d) keeping answers short
32. 32.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) repeating the question (d) rolling your eyes
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
40. 40.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) interrupting the asker (d) looking at everyone

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