Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 556 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) repeating the question
2. 2.Which of these is a poor Q&A habit? (a) rolling your eyes (b) looking at everyone (c) keeping answers short (d) staying calm
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) admitting you don’t know (d) rolling your eyes
4. 4.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) looking at everyone (d) thanking the asker
5. 5.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
7. 7.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
8. 8.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
9. 9.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
10. 10.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) looking at everyone
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) rolling your eyes (d) staying calm
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
17. 17.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
19. 19.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) keeping answers short
24. 24.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) staying calm
26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
27. 27.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) keeping answers short (d) admitting you don’t know
28. 28.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
30. 30.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
32. 32.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
33. 33.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
37. 37.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) making up an answer (d) interrupting the asker
38. 38.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit

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