Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 559 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
5. 5.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) repeating the question
9. 9.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
13. 13.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) making up an answer (d) keeping answers short
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) answering only friends (d) interrupting the asker
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) arguing angrily
16. 16.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) admitting you don’t know (d) repeating the question
18. 18.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) a ten-minute answer (d) staying calm
19. 19.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
20. 20.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) thanking the asker
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) making up an answer (d) thanking the asker
22. 22.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) interrupting the asker
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) looking at everyone (d) making up an answer
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) arguing angrily (d) rolling your eyes
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) looking at everyone
34. 34.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
35. 35.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly

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