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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 560 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) admitting you don’t know
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  4. 4.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) staying calm (d) making up an answer
  5. 5.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
  6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
  8. 8.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) rolling your eyes (d) thanking the asker
  9. 9.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  11. 11.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) looking at everyone
  15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  16. 16.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  21. 21.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
  22. 22.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) a ten-minute answer (d) answering only friends
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) interrupting the asker (d) staying calm
  25. 25.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  26. 26.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  29. 29.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) answering only friends
  30. 30.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) keeping answers short
  33. 33.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) thanking the asker (d) looking at everyone
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  35. 35.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
  36. 36.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) repeating the question
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  39. 39.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) answering only friends (d) repeating the question
  40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

Answer key

  1. admitting you don’t know
  2. a polite reply
  3. listen to the question
  4. staying calm
  5. questions and answers
  6. a good Q&A habit
  7. politely ask again
  8. rolling your eyes
  9. True
  10. a polite reply
  11. a good Q&A habit
  12. listen to the question
  13. listen to the question
  14. looking at everyone
  15. a poor Q&A habit
  16. False
  17. an impolite reply
  18. an impolite reply
  19. a good Q&A habit
  20. a good Q&A habit
  21. “Does that help?”
  22. repeating the question
  23. an impolite reply
  24. interrupting the asker
  25. False
  26. True
  27. thank the asker
  28. a good Q&A habit
  29. answering only friends
  30. True
  31. listen to the question
  32. keeping answers short
  33. making up an answer
  34. a polite reply
  35. take them one by one
  36. a ten-minute answer
  37. a polite reply
  38. listen to the question
  39. repeating the question
  40. listen to the question

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