Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 57 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
7. 7.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) thanking the asker (d) interrupting the asker
8. 8.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) staying calm
12. 12.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
13. 13.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) looking at everyone (d) thanking the asker
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
17. 17.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
21. 21.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
22. 22.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
26. 26.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) repeating the question
27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) repeating the question (d) thanking the asker
28. 28.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) keeping answers short (d) answering only friends
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
30. 30.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) staying calm
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.Which of these is a poor Q&A habit? (a) looking at everyone (b) rolling your eyes (c) repeating the question (d) admitting you don’t know
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) thanking the asker (d) repeating the question
37. 37.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) a ten-minute answer (d) making up an answer
38. 38.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) making up an answer (d) rolling your eyes
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False

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