Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 561 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) looking at everyone (d) keeping answers short
2. 2.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
3. 3.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
4. 4.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) thanking the asker (d) staying calm
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
10. 10.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) admitting you don’t know (d) interrupting the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
14. 14.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
15. 15.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
16. 16.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) looking at everyone
25. 25.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
26. 26.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) answering only friends
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) interrupting the asker (d) rolling your eyes
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
30. 30.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) repeating the question (d) answering only friends
31. 31.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) admitting you don’t know (d) staying calm
33. 33.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
34. 34.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
37. 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) staying calm

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