Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 562 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) repeating the question
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
3. 3.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) answering only friends (d) thanking the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) arguing angrily (d) answering only friends
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
14. 14.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) admitting you don’t know (d) keeping answers short
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
21. 21.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) staying calm
22. 22.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) rolling your eyes (d) a ten-minute answer
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
24. 24.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
25. 25.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
27. 27.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) arguing angrily (d) interrupting the asker
29. 29.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) admitting you don’t know
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
31. 31.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) staying calm (d) a ten-minute answer
32. 32.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
35. 35.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) interrupting the asker (d) making up an answer
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
39. 39.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped

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