Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 563 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) making up an answer (d) thanking the asker
2. 2.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) repeating the question (d) admitting you don’t know
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) interrupting the asker
6. 6.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) answering only friends (d) thanking the asker
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) answering only friends (d) a ten-minute answer
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
17. 17.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
18. 18.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) interrupting the asker (d) thanking the asker
19. 19.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
20. 20.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) staying calm
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
24. 24.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
25. 25.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
26. 26.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) keeping answers short (d) a ten-minute answer
27. 27.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) thanking the asker (d) rolling your eyes
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
29. 29.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) interrupting the asker (d) repeating the question
30. 30.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) making up an answer (d) repeating the question
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
32. 32.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
36. 36.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) keeping answers short (d) looking at everyone
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) a ten-minute answer

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