Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 564 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
8. 8.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
9. 9.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
10. 10.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) a ten-minute answer (d) arguing angrily
12. 12.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) staying calm
13. 13.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) making up an answer (d) thanking the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
15. 15.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) looking at everyone (d) a ten-minute answer
16. 16.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
19. 19.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
20. 20.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
21. 21.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
23. 23.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
25. 25.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
26. 26.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) a ten-minute answer
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) making up an answer (d) admitting you don’t know
29. 29.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) answering only friends
30. 30.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) thanking the asker (d) admitting you don’t know
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
38. 38.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit

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