Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 565 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) arguing angrily (d) looking at everyone
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
5. 5.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
6. 6.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
9. 9.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
10. 10.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
11. 11.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) admitting you don’t know (d) arguing angrily
12. 12.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) repeating the question
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) a ten-minute answer (d) keeping answers short
16. 16.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) a ten-minute answer (d) answering only friends
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) admitting you don’t know (d) repeating the question
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
22. 22.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
27. 27.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) repeating the question
28. 28.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
29. 29.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
30. 30.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
31. 31.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
32. 32.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) interrupting the asker (d) arguing angrily
34. 34.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) staying calm (d) repeating the question
35. 35.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) admitting you don’t know (d) rolling your eyes
36. 36.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) thanking the asker (d) looking at everyone
37. 37.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
39. 39.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question

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