Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 566 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) interrupting the asker
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
5. 5.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) arguing angrily (d) repeating the question
10. 10.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
12. 12.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) admitting you don’t know (d) answering only friends
13. 13.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
14. 14.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) answering only friends (d) thanking the asker
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) looking at everyone
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
24. 24.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
25. 25.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) repeating the question
26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) making up an answer (d) arguing angrily
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) staying calm
31. 31.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
36. 36.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) rolling your eyes
37. 37.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) arguing angrily (d) thanking the asker
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit

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