Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 567 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) making up an answer (d) arguing angrily
4. 4.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
7. 7.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) repeating the question (d) staying calm
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) admitting you don’t know (d) repeating the question
9. 9.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
16. 16.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
20. 20.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) a ten-minute answer
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) making up an answer (d) thanking the asker
24. 24.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
25. 25.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) making up an answer (d) interrupting the asker
29. 29.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) making up an answer (d) arguing angrily
32. 32.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) answering only friends (d) thanking the asker
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
35. 35.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) a ten-minute answer (d) looking at everyone
36. 36.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) making up an answer
37. 37.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) a ten-minute answer (d) making up an answer
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question

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