Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 568 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) making up an answer (d) repeating the question
4. 4.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) answering only friends
5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) arguing angrily (d) interrupting the asker
6. 6.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) interrupting the asker (d) admitting you don’t know
7. 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
9. 9.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
11. 11.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) rolling your eyes (d) answering only friends
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
13. 13.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) looking at everyone
15. 15.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) arguing angrily (d) interrupting the asker
19. 19.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) keeping answers short (d) looking at everyone
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
21. 21.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
22. 22.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
26. 26.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) looking at everyone (d) keeping answers short
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) keeping answers short
28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) making up an answer (d) repeating the question
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
34. 34.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) keeping answers short (d) rolling your eyes
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) thanking the asker (d) looking at everyone

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