Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 58 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) answering only friends (d) making up an answer
6. 6.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) admitting you don’t know
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) staying calm (d) repeating the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) repeating the question
11. 11.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
16. 16.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
17. 17.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
18. 18.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) repeating the question (d) thanking the asker
19. 19.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
20. 20.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) staying calm
21. 21.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) answering only friends
24. 24.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
26. 26.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) a ten-minute answer
28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) interrupting the asker
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) arguing angrily (d) admitting you don’t know
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) staying calm
33. 33.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
34. 34.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
38. 38.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) thanking the asker
39. 39.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) arguing angrily
40. 40.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) interrupting the asker (d) arguing angrily

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