Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 571 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
3. 3.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) making up an answer
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) thanking the asker
7. 7.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) thanking the asker
8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
17. 17.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
18. 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
20. 20.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) repeating the question (d) keeping answers short
24. 24.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) rolling your eyes
27. 27.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) repeating the question
28. 28.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) interrupting the asker (d) a ten-minute answer
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) repeating the question (d) keeping answers short
32. 32.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
33. 33.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
35. 35.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
36. 36.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
38. 38.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) repeating the question (d) interrupting the asker
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
40. 40.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False

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