Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 572 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) answering only friends
2. 2.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
6. 6.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
7. 7.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
8. 8.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) interrupting the asker (d) making up an answer
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
13. 13.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
14. 14.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
15. 15.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) making up an answer
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) rolling your eyes (d) arguing angrily
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
25. 25.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
26. 26.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) looking at everyone (d) repeating the question
27. 27.Which of these is a good Q&A habit? (a) staying calm (b) answering only friends (c) interrupting the asker (d) arguing angrily
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
32. 32.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
33. 33.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) looking at everyone (d) making up an answer
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) staying calm
37. 37.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) looking at everyone (d) a ten-minute answer
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False

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