Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 573 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
2. 2.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
5. 5.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) making up an answer
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
7. 7.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
9. 9.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
10. 10.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
11. 11.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
13. 13.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) making up an answer (d) thanking the asker
14. 14.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) a ten-minute answer (d) looking at everyone
17. 17.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) repeating the question (d) making up an answer
20. 20.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
21. 21.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) thanking the asker (d) admitting you don’t know
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) admitting you don’t know
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
27. 27.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
31. 31.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) thanking the asker (d) a ten-minute answer
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
34. 34.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) thanking the asker (d) rolling your eyes
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) keeping answers short (d) arguing angrily
40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit

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