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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 576 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) answering only friends (d) admitting you don’t know
  2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  3. 3.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
  4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) thanking the asker
  8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  9. 9.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  11. 11.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) repeating the question (d) looking at everyone
  12. 12.Which of these is a good Q&A habit? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) rolling your eyes
  13. 13.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) interrupting the asker (d) admitting you don’t know
  14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
  15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  16. 16.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
  17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  20. 20.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) repeating the question (d) keeping answers short
  21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  22. 22.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  23. 23.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  24. 24.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  25. 25.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  26. 26.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  27. 27.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  29. 29.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
  30. 30.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) answering only friends (d) interrupting the asker
  38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  39. 39.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  40. 40.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False

Answer key

  1. answering only friends
  2. a good Q&A habit
  3. take them one by one
  4. True
  5. a good Q&A habit
  6. a poor Q&A habit
  7. thanking the asker
  8. listen to the question
  9. a good Q&A habit
  10. thank the asker
  11. a ten-minute answer
  12. repeating the question
  13. admitting you don’t know
  14. politely ask again
  15. thank the asker
  16. True
  17. a polite reply
  18. a polite reply
  19. an impolite reply
  20. interrupting the asker
  21. answer briefly
  22. a poor Q&A habit
  23. True
  24. a poor Q&A habit
  25. False
  26. a good Q&A habit
  27. a good Q&A habit
  28. an impolite reply
  29. questions and answers
  30. False
  31. answer briefly
  32. a polite reply
  33. an impolite reply
  34. listen to the question
  35. False
  36. thank the asker
  37. staying calm
  38. thank the asker
  39. True
  40. True

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