Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 580 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) rolling your eyes
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
3. 3.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
4. 4.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
5. 5.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
7. 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) making up an answer (d) looking at everyone
9. 9.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) staying calm (d) answering only friends
12. 12.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
13. 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
17. 17.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) repeating the question (d) keeping answers short
20. 20.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) a ten-minute answer (d) interrupting the asker
24. 24.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) making up an answer (d) a ten-minute answer
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
26. 26.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) a ten-minute answer (d) repeating the question
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
33. 33.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
34. 34.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) answering only friends
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) admitting you don’t know (d) staying calm
36. 36.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
38. 38.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) looking at everyone
40. 40.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) arguing angrily

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