Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 581 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) interrupting the asker (d) looking at everyone
3. 3.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) repeating the question (d) looking at everyone
4. 4.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) staying calm (d) keeping answers short
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) staying calm (d) interrupting the asker
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) a ten-minute answer (d) repeating the question
15. 15.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) thanking the asker
22. 22.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) arguing angrily (d) staying calm
23. 23.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) repeating the question
24. 24.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
25. 25.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) arguing angrily
26. 26.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) thanking the asker (d) looking at everyone
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) making up an answer (d) interrupting the asker
33. 33.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) interrupting the asker (d) answering only friends
38. 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) a ten-minute answer (d) making up an answer
39. 39.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) thanking the asker
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit

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