Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 582 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) arguing angrily (d) making up an answer
4. 4.Which of these is a poor Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) looking at everyone (d) staying calm
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) thanking the asker (d) interrupting the asker
8. 8.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) arguing angrily (d) keeping answers short
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
15. 15.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
17. 17.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
20. 20.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) answering only friends (d) interrupting the asker
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) making up an answer (d) interrupting the asker
22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
23. 23.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
24. 24.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) making up an answer (d) keeping answers short
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
28. 28.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) rolling your eyes (d) staying calm
34. 34.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
38. 38.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker

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