Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 583 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) arguing angrily (d) answering only friends
5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) keeping answers short (d) staying calm
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
7. 7.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
8. 8.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
10. 10.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) rolling your eyes (d) keeping answers short
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) admitting you don’t know (d) making up an answer
15. 15.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) looking at everyone
23. 23.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) staying calm
26. 26.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a poor Q&A habit? (a) rolling your eyes (b) looking at everyone (c) thanking the asker (d) keeping answers short
29. 29.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) repeating the question (d) rolling your eyes
31. 31.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) admitting you don’t know
32. 32.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
33. 33.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) making up an answer
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
35. 35.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) a ten-minute answer (d) making up an answer
36. 36.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) interrupting the asker (d) rolling your eyes
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
40. 40.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) arguing angrily (d) making up an answer

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