Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 584 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) rolling your eyes (d) repeating the question
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) a ten-minute answer (d) keeping answers short
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
11. 11.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) arguing angrily (d) making up an answer
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
16. 16.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) thanking the asker (d) interrupting the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) looking at everyone (d) thanking the asker
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) making up an answer (d) thanking the asker
23. 23.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) looking at everyone (d) repeating the question
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) interrupting the asker (d) answering only friends
34. 34.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
36. 36.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
37. 37.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) making up an answer (d) keeping answers short
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
40. 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) keeping answers short (d) repeating the question

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