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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 587 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) rolling your eyes (d) keeping answers short
  2. 2.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) thanking the asker
  6. 6.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) making up an answer
  7. 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
  9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  10. 10.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) repeating the question (d) staying calm
  11. 11.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
  12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) repeating the question (d) admitting you don’t know
  13. 13.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) rolling your eyes (d) answering only friends
  15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  16. 16.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) making up an answer (d) interrupting the asker
  17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  18. 18.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  20. 20.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
  21. 21.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
  22. 22.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) looking at everyone
  23. 23.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  24. 24.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) rolling your eyes
  25. 25.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) staying calm (d) interrupting the asker
  27. 27.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  28. 28.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) rolling your eyes (d) admitting you don’t know
  29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  32. 32.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) a ten-minute answer (d) making up an answer
  33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  36. 36.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  37. 37.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
  38. 38.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

Answer key

  1. keeping answers short
  2. a poor Q&A habit
  3. an impolite reply
  4. listen to the question
  5. interrupting the asker
  6. admitting you don’t know
  7. a good Q&A habit
  8. politely ask again
  9. a good Q&A habit
  10. a ten-minute answer
  11. take them one by one
  12. answering only friends
  13. a good Q&A habit
  14. thanking the asker
  15. a poor Q&A habit
  16. staying calm
  17. listen to the question
  18. False
  19. thank the asker
  20. admitting you don’t know
  21. say you will find out
  22. looking at everyone
  23. True
  24. rolling your eyes
  25. True
  26. interrupting the asker
  27. False
  28. rolling your eyes
  29. thank the asker
  30. True
  31. a polite reply
  32. staying calm
  33. answer briefly
  34. False
  35. a polite reply
  36. False
  37. questions and answers
  38. a poor Q&A habit
  39. False
  40. answer briefly

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