Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 589 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) rolling your eyes (d) looking at everyone
2. 2.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
3. 3.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) keeping answers short (d) making up an answer
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) staying calm (d) interrupting the asker
12. 12.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) keeping answers short (d) answering only friends
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) thanking the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
18. 18.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) rolling your eyes
23. 23.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) repeating the question (d) arguing angrily
25. 25.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) making up an answer
26. 26.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
28. 28.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
32. 32.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
33. 33.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
34. 34.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
38. 38.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
39. 39.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) admitting you don’t know (d) rolling your eyes

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