Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 592 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) looking at everyone (d) answering only friends
6. 6.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
7. 7.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) thanking the asker (d) making up an answer
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
11. 11.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
12. 12.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) interrupting the asker
15. 15.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) keeping answers short (d) admitting you don’t know
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) a ten-minute answer
19. 19.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) looking at everyone
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
21. 21.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) admitting you don’t know (d) rolling your eyes
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) repeating the question (d) staying calm
26. 26.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
27. 27.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
30. 30.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) repeating the question (d) keeping answers short
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
39. 39.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) making up an answer (d) keeping answers short
40. 40.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) thanking the asker (d) answering only friends

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