Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 595 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) arguing angrily (d) interrupting the asker
5. 5.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
6. 6.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
8. 8.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
9. 9.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) repeating the question
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
13. 13.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) keeping answers short (d) admitting you don’t know
14. 14.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) keeping answers short (d) thanking the asker
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
18. 18.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) interrupting the asker (d) keeping answers short
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) keeping answers short (d) rolling your eyes
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
23. 23.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) looking at everyone (d) making up an answer
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
30. 30.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) rolling your eyes
31. 31.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
32. 32.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
35. 35.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) thanking the asker (d) repeating the question

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