Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 596 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) thanking the asker
2. 2.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) admitting you don’t know (d) keeping answers short
6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
11. 11.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
16. 16.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) repeating the question (d) arguing angrily
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) rolling your eyes (d) a ten-minute answer
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
25. 25.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
26. 26.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) looking at everyone (d) making up an answer
28. 28.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) looking at everyone (d) keeping answers short
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) admitting you don’t know (d) looking at everyone
32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) admitting you don’t know (d) keeping answers short
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) interrupting the asker (d) repeating the question
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
39. 39.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
40. 40.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out

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