Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 599 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) staying calm (d) interrupting the asker
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) admitting you don’t know (d) repeating the question
5. 5.Which of these is a good Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) interrupting the asker (d) making up an answer
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
10. 10.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) making up an answer (d) answering only friends
11. 11.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
12. 12.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) repeating the question (d) making up an answer
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
16. 16.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) looking at everyone (d) making up an answer
17. 17.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
18. 18.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) staying calm (d) answering only friends
20. 20.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
22. 22.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) answering only friends (d) a ten-minute answer
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) thanking the asker
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
30. 30.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) repeating the question
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) rolling your eyes (d) staying calm
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
38. 38.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
39. 39.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) interrupting the asker (d) making up an answer
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply

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