Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 6 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
3. 3.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) making up an answer (d) interrupting the asker
4. 4.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) answering only friends (d) rolling your eyes
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) staying calm (d) interrupting the asker
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) interrupting the asker (d) thanking the asker
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) rolling your eyes
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) staying calm (d) answering only friends
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) repeating the question
22. 22.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) rolling your eyes (d) arguing angrily
23. 23.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
24. 24.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
28. 28.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
32. 32.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
33. 33.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit

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