Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 7 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
5. 5.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
6. 6.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) thanking the asker (d) arguing angrily
7. 7.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) keeping answers short
9. 9.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
12. 12.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
14. 14.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) keeping answers short (d) arguing angrily
16. 16.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) admitting you don’t know (d) rolling your eyes
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) repeating the question
22. 22.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) making up an answer (d) a ten-minute answer
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) staying calm
26. 26.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
29. 29.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
31. 31.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) looking at everyone (d) rolling your eyes
32. 32.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) admitting you don’t know (d) looking at everyone
34. 34.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) admitting you don’t know (d) repeating the question
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
36. 36.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
37. 37.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
39. 39.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply

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