Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 60 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) arguing angrily
4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) repeating the question (d) staying calm
5. 5.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) a ten-minute answer (d) answering only friends
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) keeping answers short (d) thanking the asker
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) thanking the asker
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
11. 11.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
12. 12.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) looking at everyone (d) interrupting the asker
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) looking at everyone (d) answering only friends
14. 14.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
15. 15.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) answering only friends (d) interrupting the asker
18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
21. 21.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) keeping answers short
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) staying calm (d) admitting you don’t know
26. 26.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) keeping answers short (d) interrupting the asker
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
30. 30.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
32. 32.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) admitting you don’t know (d) looking at everyone
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
40. 40.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”

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