Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 61 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) looking at everyone
7. 7.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) making up an answer (d) a ten-minute answer
8. 8.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
9. 9.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
13. 13.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) staying calm (d) answering only friends
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) arguing angrily
18. 18.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) rolling your eyes (d) staying calm
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
23. 23.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
24. 24.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
28. 28.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) repeating the question (d) staying calm
29. 29.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) looking at everyone
34. 34.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) repeating the question (d) thanking the asker
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) keeping answers short (d) making up an answer
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly

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