Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 604 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) interrupting the asker (d) a ten-minute answer
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
3. 3.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
5. 5.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) interrupting the asker (d) rolling your eyes
9. 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
13. 13.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
15. 15.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) arguing angrily
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) making up an answer (d) answering only friends
18. 18.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
19. 19.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
20. 20.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
22. 22.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) arguing angrily (d) making up an answer
23. 23.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) looking at everyone (d) thanking the asker
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) a ten-minute answer (d) keeping answers short
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
29. 29.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) admitting you don’t know (d) arguing angrily
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) making up an answer (d) repeating the question
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) looking at everyone (d) a ten-minute answer
33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) admitting you don’t know (d) keeping answers short
34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) admitting you don’t know (d) thanking the asker
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply

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