Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 605 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) arguing angrily
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
6. 6.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) thanking the asker (d) a ten-minute answer
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
12. 12.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) making up an answer (d) interrupting the asker
13. 13.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) looking at everyone
14. 14.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) staying calm
15. 15.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
16. 16.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) admitting you don’t know (d) thanking the asker
17. 17.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
26. 26.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
27. 27.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
28. 28.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) rolling your eyes (d) looking at everyone
29. 29.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) looking at everyone (d) a ten-minute answer
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
31. 31.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) staying calm (d) keeping answers short
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
34. 34.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
35. 35.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) a ten-minute answer
36. 36.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
38. 38.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True

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