Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 609 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
2. 2.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
3. 3.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
13. 13.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) admitting you don’t know
15. 15.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) rolling your eyes (d) looking at everyone
17. 17.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
19. 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
20. 20.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
21. 21.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
22. 22.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
23. 23.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) looking at everyone (d) a ten-minute answer
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) admitting you don’t know
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
33. 33.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) keeping answers short (d) admitting you don’t know
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) looking at everyone (d) staying calm
37. 37.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
40. 40.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) thanking the asker (d) rolling your eyes

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